Customer satisfaction is the base for our operations, and we aim to meet our customers’ current and future quality requirements and take their expectations into consideration at every turn.
We comply with extensive quality control systems and policies, and we continuously compile and monitor a wide range of quality performance metrics. In addition to our own quality control measures and internal audits, our major customers and independent inspection institutions regularly conduct quality audits of the company’s operations globally.
Salcomp's quality principles are:
We aim to ensure customer satisfaction by supplying competitive products and services on time.
We are committed to meet customer requirements and to comply with relevant legislation and regulations.
We aim for internal customer relationships between business functions and processes. Continuous quality improvement is the responsibility of every Salcomp employee.
As part of our supply chain management our partners play a significant role. We expect them to meet our requirements and further develop their own quality assurance system.
To reach these goals our products, business processes and organizational structure are continually being developed.
Our commitment is to implement this quality policy in all our activities.
Salcomp’s production plants in China, India and Brazil are ISO 9001 and ISO 14001 certified, as are our R&D and global sales and marketing functions. Our Global Quality Office carries out work at all sites to ensure systematic sharing and implementation of best practices.
Certificate ISO 14001:2004
Cerficate ISO 9001:2008
WEEE and RoHS Self-Declaration
EU Declaration of Conformity