Salcomp is a global market leader in mobile phone chargers, and the target is to strengthen this position. Our excellence in quality is recognized by our customers, all Top-5 mobile phone manufacturers. Producing high-quality products and services is an essential factor in reaching this target.
Customer satisfaction is the base for our operations, and we aim to meet customers’ current and future needs and take their expectations into consideration at every turn.
Salcomp quality principles are:
-We aim to ensure customer satisfaction by supplying competitive products and services on time.
-We are committed to meet customer requirements and to comply with relevant legislation and regulations.
-We aim at internal customer relationship between business functions and processes. Continual improvement of quality is responsibility of everyone.
-As the part of our supply chain management our partners play a significant role. We expect them to meet our requirements and further develop their own quality assurance system.
-To reach these goals our products, business processes and organizational structure are continually being developed.
-Our commitment is to implement this quality policy in all our activities.
Salcomp complies with extensive quality control systems and policies, and a wide range of quality performance metrics is continually collected and monitored. In addition to our own quality control measures and internal audits, our major customers and independent rating institutions regularly conduct quality audits of the company’s operations.
Salcomp’s production plants in China, Brazil and India are ISO 9001 and ISO 14001 certified, as are its R&D and sales and marketing globally.